Early Years Childcare in Dore & Totley
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Day to Day

Day to day information about Abbeydale Cottage Nursery

Opening hours and closures

Abbeydale Cottage Nursery is open 7.30am-6.30pm, Monday to Friday, all year round with the exception of Bank Holidays and Christmas week. We close at 1pm on 24th December/Christmas Eve in years that this falls on a weekday, and re-open the first working day after 1st January. There is no charge for these closure days.

COVID-19 drop off / collection

Face coverings must be worn at handover by parents and carers. Staff will wear a face shield at this time which will be removed in the classroom. Please respect social distancing guidelines at all times.

Parents will only be admitted to the building under exceptional circumstances by permission of the management team in advance. If you have any questions or comments, please do not hesitate to contact a member of the management team who will be happy to assist you.

Yellow and Red Room

Please arrive with plenty of time to que at 2m intervals at the top of the steps next to the table tennis hall. Ring the bell on nursery’s wall for the room you require. A member of staff will come out to meet you. Staff will wash your child’s hands in nursery.

Similarly, at pick up, please ring the bell and a member of staff will bring your child to you.

If you wish to drop off or collect at a time different to your booked session, please contact the office to make alternative arrangements in advance.

Orange and Blue Room

Please arrive with plenty of time to que at 2m intervals along the pavement in front of the nursery building when dropping off and collecting children. Stand at the top of the steps until the area is clear before washing your child’s hands at the outdoor sink by the main entrance and dry them thoroughly with a paper towel when arriving and leaving nursery. A member of staff will greet you and your child at the main entrance door and take your child into nursery.

Similarly, at pick up, a member of staff will bring your child to you at the main entrance door at the end of your booked session.

If you wish to drop off or collect at a time different to your booked session, please contact the office to make alternative arrangements in advance.

After dark, please ring the doorbell to alert reception that you have arrived.

What to expect

Our experienced and well qualified staff will care for and nurture your child, supporting their learning and development across all areas of the Early Years Foundation Stage in partnership with you, as parents and carers. We will provide appropriate age-related activities which are designed to encourage your child’s social, emotional, and physical skills, creativity, and all-important communication and listening skills. Of course, your child will just see all this as different ways of playing.

Some of the activities your child will take part in include: playing with sand and water, painting, drawing, gluing, and sticking, creating with construction blocks and play dough, moving and dancing to music, listening to stories and reading, doing jigsaws and puzzles, cooking and baking, singing songs and nursery rhymes.

Our two-storey soft play facility has a corkscrew slide, ball pool and lots of squishy shapes to roll around on or create exciting and imaginative worlds of play.

We also have an enclosed outdoor courtyard with climbing equipment, slides and bikes with access to a large onsite playing field for running, jumping and rolling around. We also go for walks in the local area and visit places such as Ecclesall Woods, Dore Station to watch the trains and Totley shops to post letters or buy fruit for snack.  

We will keep you updated throughout the day on feeding, sleeping and activities your little one has been doing via our Famly app.

Drop off / pick up

After entering the building, please sign in on the screen in the hallway, before attaching your child’s photograph above the coat peg. Hang up their bag, coat and place shoes under the peg. Handover any medicines to a member of staff; making sure that any relevant consent forms have been completed.

If your child has had an accident at home, please inform the staff in the room and complete an accident at home form on reception.

If a person who is not known to nursery will be collecting your child, please advise the receptionist and room staff. You will also need to supply the individual with the collection password. We will not release a child to anyone other than the known parent or nominated adult.

When collecting, please remember to take home all your child’s belongings and check their drawer in the classroom. Sign out on the screen in the hallway as you leave.

Please advise us if you are running late at either end of the day.

If you arrive early at nursery at drop off, you will be asked to wait in the corridor until the designated time. We allow 5 minutes overrun at the end of the session before applying a late collection charge.

What to bring to nursery

•          Suitable and named clothing and footwear for all weathers including warm, waterproof outdoor clothing and wellies for wet weather, sun hat, loose long sleeve/legged clothing for sunny days

•          Several changes of clothes, particularly if your child is toilet training

•          Prescribed medicines with pharmacy dispensing label, nappy creams, teething gel, sun cream ( to be applied before attending nursery) …to be handed to staff

•          Comforter and/or dummy for sleep time

•          Pre-school uniform – ACN polo shirt and cardigan/sweatshirt

We are sorry but we cannot accept toys from home.

Sickness

We require prior written notice by a person with parental responsibility to administer medicines. Please speak to a member of staff who will provide you with a consent form.

Sickness, illness or injury

We promote the good health of all children attending. To help keep children healthy and minimise infection, we do not expect children to attend nursery if they are unwell. Please report any sickness absence either by telephone or via the Famly app, as soon as possible.

Any wounds or blisters must be dressed before coming to nursery.

In the unfortunate event that your child has an accident or requires hospital treatment, please speak to a member of the management team to discuss your child’s needs before they return to nursery

Our policy on exclusions is as follows:

Illness - Absence Period
Chickenpox - Until all vesicles have crusted over
Hand foot and mouth - 24hrs after last symptoms
Impetigo - Until lesions are healed or 48hrs into antibiotic treatment
Measles - 4 days (d) from onset of rash
Scabies - Return after first treatment
Ringworm - Return after first treatment
Scarlet Fever - 24hrs after starting antibiotics
Shingles - Exclusion if rash is weeping then 24hrs after last symptom or after antibiotics
Diarrhoea &/or Vomiting -48hrs after last episode
Flu - Absent until recovered
Whooping cough - 5d after starting antibiotics or 21d after first episode if no antibiotics
Mumps - 5d after onset of swelling
Conjunctivitis - 24hrs after drops started

Prescription medication

This must be in the original container and can only be given to the person named on the bottle for the dosage stated.

Non-Prescription medicine

The nursery will not administer any non-prescription medicine containing aspirin or ibuprofen.

If a child needs medicine such as liquid paracetamol or antihistamine for a temperature or allergic reaction, such will be treated as prescription medicine. You will be asked to sign a medication consent form for such circumstances when you register. We will make every effort to contact you prior to administering the medicine.

The nursery provides emergency Calpol and Piriton should the need arise.

Please note that pain relief medicine can only be given for a maximum of 3 consecutive days.

You must provide any non-prescription cream for skin conditions such as nappy creams, Aveno, or gels for teething. We require prior written permission to administer such to your child. Items must be clearly labelled with your child’s name and handed over to a member of staff.

For safety reasons, please do not leave any medicine in your child’s bag.

Holidays

You are entitled to two weeks holiday pro-rata unless claiming funded hours (FEL) where there is no holiday allowance.

Holidays can be booked via Famly with 6 weeks’ notice prior to monthly invoice being sent (on or around 15th). If you cancel a holiday, we cannot guarantee that your place will still be available on that day. Please speak to or message reception to check availability, and so that your holiday record can be amended.

Notice Period for changes

A minimum of 6 weeks written notice is required to make changes to your “plan” including hours, days or leaving nursery.

Additional bookings

It may be possible to book one off extra sessions subject to staffing. We generally, however, require a minimum of one week’s notice. Please message/speak to reception.

Unfortunately, we cannot swop days for you on an ad-hoc basis.

Parking

The nursery has 4 designated spaces in front of the building for drop off and collection. Please keep the main entrance clear by not parking in the yellow hatched area.

At the discretion of the Sports Club, overflow spaces are available for drop off and collection of children at busy times.

Sessions and bookings

£28 for a half day session 8am-1pm or 1pm-6pm

£38.50 for a 9am-4pm session.

Additional hours can be purchased to add onto a session for £7p/h

Additional meal hours are £8p/h 12-1pm & 4-5pm or £4 for breakfast half hour 7.30-8am.

All prices include nappies, wipes, snacks and meals.

An annual charge of £20 is for additional outings and trips which we may go on requiring extra staff/transport throughout the year.

We accept payment by bank transfer/direct debit/cash/cheque/voucher & tax free childcare.

Invoices

Invoice are issued for sessions booked for the following month on or around the 15th, and are payable by the 25th. A late payment charge of £10 will be applied to all payments made after this date.

Early or late drop off will be charged at £10 after 5 minutes and £10 every 15 minutes thereafter.

Phones and cameras

Please respect our safeguarding procedures by not using your phone or any other recording device in or around nursery. This is part of our statutory duty to help keep all our children safe.

Transitions

Ordinarily, your child will take the next step in their journey towards school on or around their birthday other than small toddlers who will make the transition around 15 months old. This move will be supported by your child’s key worker to make the transition as smooth as possible.

Pre-school uniform

To support your child’s journey on to school, we introduce a uniform for all children who attend Blue room@pre-school. This includes an ACN logo polo shirt with a cardigan or sweatshirt.

Food menu

We provide a balanced menu which changes on a quarterly basis to provide variety and interest. Outside caterers deliver allergy sensitive, healthy and nutritious lunches for all our children.

Our housekeeper also prepares a variety of healthy snacks and light tea which compliments the lunchtime menu.

Family app

Keeping you connected.

Famly connects you as parents with your child here at nursery. We use the app to send and receive important and relevant information, communicate with you in real time, keep you informed of your child’s learning and development, record holidays, take bookings and pay invoices.

Useful information, tips and advice can be found on our website, particularly the FAQ section. Please refer to the website before contacting nursery for any unanswered questions or enquiries.

‍Complaints and compliments

We believe that you are entitled to expect courteous and prompt attention. We hope that you will be happy with the service provided and we encourage you as parents to voice your appreciation to the staff concerned.

We welcome any suggestions from you on how we can improve our service and will give prompt and serious attention to any concerns raised.

We have a formal procedure for dealing with complaints where you feel that your concern was not resolved. Please speak to a member of the management team if you feel that your concern has not been adequately dealt with.